   |
|
|
| Q) |
|
When was Vichy Laboratoires founded? |
| A) |
|
Vichy was founded in 1931 as the result of a partnership between two men, Dermatologists Dr. Haller and a cosmetician, Mr. Guerin. While visiting Vichy, Mr. Guerin was instructed by Dr. Haller to use the Vichy Thermal Spa Water to treat a skin wound. Mr. Guerin was amazed by the speed in which it healed. They were inspired to create a skincare line incorporating the unique and beneficial properties of Vichy’s highly-mineralized Thermal Spa Water. |
|
|
| Q) |
|
Where is the town of Vichy? |
| A) |
|
The town of Vichy is located in the middle of France. |
|
|
| Q) |
|
How many Thermal Spas does the town of Vichy have? |
| A) |
|
The town of Vichy is leading center in Europe for Thermal Spa Water and has 15 thermal spa water sources, the most in France. Vichy Thermal Spa Water comes from the Lucas Source. |
|
|
| Q) |
|
What makes the Vichy Thermal Spa Water so special? |
| A) |
|
“Filtered through volcanic layers, this water contains a high mineral content of 5g/L and is especially rich in 15 trace elements and mineral salts.”
Vichy Thermal Spa Water is a unique water officially recognized by the French Academy of Medicine for its therapeutic properties, and shown to strengthen and reinforce the skin’s natural protective function. |
|
|
| Q) |
|
What will Vichy’s Thermal Spa Water do for my skin? |
| A) |
|
Vichy Thermal Spa Water is the basic component of Vichy skin care products. It is scientifically proven to soothe the skin and reinforce its natural protective function. Vichy products are made exclusively in the town of Vichy and contain Vichy Thermal Spa Water which is 100% pure. |
|
|
| Q) |
|
Where are the Vichy laboratories? |
| A) |
|
Vichy products contain pure Thermal Spa Water direct from the source and therefore must be produced at the factory in Vichy, France. The laboratories are in Paris, France. |
|
|
| Q) |
|
Where are Vichy products sold? |
| A) |
|
Vichy is distributed exclusively in select pharmacies and select drugstores worldwide. Within the US, Vichy is sold within Dermo-Skincare Centers at select drugstores such as CVS, Duane Reade and Brooks/Eckerd and specialty stores such as ULTA. |
|
|
| Q) |
|
What is a Dermo-Skincare Center? |
| A) |
|
A Dermo-Skincare center is a new model of distribution which creates a health and service environment. At the Dermo-Skincare Center you will experience:
- A choice of high end brands with quality, dermatologist tested products
- Qualified, objective advice & skin evaluation services offered by a Vichy trained Dermo-Cosmetic Skincare Advisor.
- Ability to experience product textures through testers and samples
|
|
|
| Q) |
|
How many SKU’s does Vichy currently have? |
| A) |
|
Vichy has 189 products worldwide, In the United States, Vichy currently carries 50 SKU’s, all of which have been carefully selected to best meet the skincare needs of the American consumer. Our categories include: skin care, body care and sun care. |
|
|
| Q) |
|
Why do you encourage a skin consultation before the purchase of Vichy products? |
| A) |
|
To ensure customers get the best skincare products for their individual skincare needs Vichy first suggests a skin analysis to better understand the person’s individual needs. |
|
|
| Q) |
|
What are Vichy’s most popular lines? |
| A) |
|
LiftActiv Pro – Anti-wrinkle and firming treatment.
Reti-C Intensive Corrective Care – to reduce the appearance of surface wrinkles and fine lines and even-out complexion.
Meokine - visibly smoothes the skin and reduces the appearance of expression wrinkles.
Nutrilogie – an intensive moisturizing treatment for dry skin.
Normaderm – an anti-imperfection treatment line for oily and acne prone skin. |
|
|
| Q) |
|
What are “Dermo-cosmetic” products? |
| A) |
|
Dermo-cosmetics satisfy both beauty and health needs with innovative technology, strict ingredients testing and development protocols that stem from dermatological research to help promote efficacious results and safety:
- Medical approach to development and testing of products.
- Priority given to consumer safety and providing consumer affairs services.
- Effectiveness shown by specific scientific studies under dermatologist’s supervision.
- Distribution in an environment that communicates the values of advice, pharmacy and health.
- Consistent and qualified advice.
|
|
|
| Q) |
|
How effective are Vichy products? |
| A) |
|
All Vichy products and ingredients are rigorously tested using high scientific and dermatological standards to help promote product efficacy that respect the skin. Many times, to validate the effectiveness of our products, we conduct scientific and independent studies over a 1 – 3 month period, sometimes up to 6 months to measure the real ongoing benefits generated by the products. |
|
|
| Q) |
|
Who gives the skin analysis to customers in-store? |
| A) |
|
Vichy trained Dermo-Cosmetic Skincare Advisors using proprietary Vichy skin analysis technology. |
|
|
| Q) |
|
Does Vichy have products for men? |
| A) |
|
At the moment, Vichy does not carry products for men in the US. However, men’s products are available for sale in Canadian drugstores and European pharmacies. |
|
|
| Q) |
|
What does Vichy have for teens and those in their early 20’s? |
| A) |
|
Vichy offers a wide range of products for all skin-types including Thermal Fix for hydration and sun protection, Normaderm for acne-prone, oily and imperfect skin and our Oligo line for hydration and radiance. |
|
|
| Q) |
|
Are Vichy products different overseas? |
| A) |
|
Yes, some Vichy products have been adapted to meet the specific skincare needs of the US consumer and all US regulatory standards. Vichy’s Thermal Fix line for hydration, including two products with SPF and one which is fragrance-free, is an example of this. |
|
|
 |
