How to pay We accept Masters Card, Visa, and American Express. Vichy's website is encrypted and protected by Verisign®, guaranteeing that your details stay secure and secret.
Shipping confirmation When you check out, we will send you an email to confirm your order.
Once your order has shipped, we'll send you another email to confirm shipment. The shipping tracking information will be included in this email so you can check the status of your order whenever you like.
If you have further questions about your order status, please contact us by email or by calling 1-877-37-VICHY.
Promotion Codes If you have a promotion code, just enter the code on the first Checkout page. Please note that you can only use one promotion code per order.
Sales Tax Please note that as of October 1, 2007, all orders shipped from vichyusa.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.
Order history What did I buy?
When you register for a Vichy Skin Passport, you can access your previous purchases on www.vichyusa.com using My Order History and check out the details of the products you bought in each order.
To re-order the same products, just click on Add to Bag and continue to checkout.
Reordering from previous purchases Same again please!
To reorder products from your previous purchases, use My Order History to select a previous order, and then access the details using the View Details link
Select the product you want, click on Add to Bag and continue shopping until you're ready to check out.