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We value your feedback and thank you for taking the time to share your thoughts about the site. To contact us by email please fill in the required fields below.

For specific questions or concerns you may also call us at 1-877-37-VICHY(84249) Mon-Fri, 9am-7pm EST.

Order Status:
If you'd like to locate your order, click on the Check Your Order Status link below:

Holiday Delivery:
For UPS Ground, we recommend you order by 12/11 5PM EST
For UPS 2 Day Air, we recommend you order by 12/18 5PM EST
For UPS Next Day, we recommend you order by 12/21 5PM EST

Standard Shipping:
Due to COVID-19 safety measures to protect our shipping employees at this time, orders may take longer to process and shipping times may increase to 3 – 5 business days.

ShopRunner:
Due to COVID-19 safety measures to protect our shipping employees at this time, ShopRunner orders may take longer to process and shipping times may increase to 3 – 5 business days.

At L’Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review U.S. Privacy Policy .

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