Insiders Rewards Program FAQs
Answers to Common Questions
Join the Vichy Insiders Rewards Program to enjoy exclusive offers, early access to exclusive promotions, and so much more! To join, simply sign up for an account HERE. To learn more, visit our Insiders Rewards Page.
The Insiders Rewards Program is a loyalty program for our Vichy Community! Members can enjoy exclusive offers, early access to promotions and new products, and so much more. To join, simply sign up for an account HERE.
Your membership is activated the day you enroll in the Insiders Rewards Program and lasts through the end of the current calendar year.
Once you’ve enrolled, you can earn rewards by completing purchases on vichyusa.com. Rewards will only be redeemed on authorized purchases on vichyusa.com and are not applicable with other retailers.
For the best experience, create an account to view your order history and membership status. If you already have an account, remember to log in each time you place an order to ensure your that your order history is tracked and applied towards your membership status.
Insiders Rewards are considered “promotional codes” and have terms & conditions and restrictions on vichyusa.com. Insiders Rewards are not valid at other retailers. For full terms and conditions, please review the disclaimer within your rewards email.
Customers will earn rewards based on the number of orders placed within a calendar year on vichyusa.com.
Level 1: Insiders Status is given to customers who have purchased up to 2 orders per calendar year.
Level 2: VIP Insider Status is given to customers who have purchased 3 or more orders per calendar year.
For more information on rewards, please visit the Insiders Rewards Page or login to your account HERE to view your status.
Rewards will be sent to the customer via email, and frequency will vary based on the reward. For birthday rewards, customers will receive an email around the time of their birthday. Please be sure to update your birthday information in your account profile HERE.
For level up gifts, the email will be sent the day after customers qualify with their third purchase. For other gifts and rewards, emails will be sent quarterly and monthly. For exclusive early access to sales and promotions, emails will be sent at the time the promotions occur and before it is available to the public.
You will receive an email notification once a reward is available to you.
You can also log in to your account to view your membership status.
Insiders Rewards expire on the dates indicated in the disclaimer with the offer.
Your membership status expires on the last day of the next calendar year.
Yes! Log in to your account to check your membership status and available rewards.
