Afterpay
Answers to Common Questions
Installments by Afterpay is a service that allows you to make purchases on orders $35+ and pay for them in four payments made every 2 weeks without any interest.
Simply shop online, add items to your shopping bag and checkout as normal. At checkout, choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details; returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount of $35 will apply and you must meet additional eligibility requirements to qualify.
Installments by Afterpay can be applied to purchases made on Vichyusa.com at checkout.
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Check out the Afterpay Payments FAQs.
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
Learn more about our shipping policy here.
If you have changed your mind, you can return your Afterpay purchase by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at [email protected].
If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms, purchase payment agreement as well as Afterpay's Privacy Policy which can be found at https://www.afterpay.com/privacy-policy.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at [email protected].
