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Our Response to COVID-19

Vichy community - stay safe and take care


Vichy distribution center

A Message To Our Vichy Community

The safety and health of our employees and community is our top priority. Our distribution centers have taken necessary precautions and implemented new protocols to keep our community as safe as possible including temperature checks, wearing gloves & masks, and keeping social distance at all times. Additionally, all equipment and work areas are cleaned and sanitized throughout the day.

Due to the precautionary measures we have put in place to protect our team against COVID-19, orders may take longer to process and shipping times may increase to 6 – 8 business days. We thank you for your patience and understanding.


L'Oreal Vichy hand sanitizer

Supporting the Health and Safety of Healthcare Professionals

Vichy is providing alcohol-based hand sanitizer free of charge to doctors, pediatricians, dermatologists, and nurses across the United States. We feel a deep responsibility to support this community of healthcare professionals who are providing critical medical care to their patients during this crisis. This is part of the L’Oréal USA solidarity plan.


We see beauty in strong community - feeding America

Supporting the Hunger Relief Efforts of Feeding America

We see beauty in strong community. We see beauty in supporting those in need. We’re proud to be a part of the L’Oréal USA family of brands, which has donated $250,000 to Feeding America to provide emergency support for their COVID-19 Response Fund and help hungry families across the U.S. Learn more about this initiative by clicking the link below.

Learn More


We are here for you - contact us

We Are Here For You

Our Customer Service Specialists are available to assist you Monday through Friday from 9 am to 7 pm EST.

Please feel free to give us a call at (877) 378-4249 or click the link below to contact us by email.

Contact Us

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