Vichyusa.com ships via UPS to US addresses only. We do not accept international credit cards or international shipping and billing addresses. We apologize for the inconvenience.
HOW IS SALES TAX CHARGED?
All orders shipped from Vichyusa.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped.
HOW LONG DOES IT TAKE FOR ORDERS TO PROCESS?
Please allow up to 48 hours processing time before your order is shipped. Orders received Monday through Friday are processed same day or by the end of next business day. Orders received on Saturday & Sunday are processed by Monday or by close of business day Tuesday.
Orders must be placed by 11AM (EST) in order to be processed on the same business day and to guarantee Next Day delivery.
WHEN WILL I GET AN ORDER CONFIRMATION NUMBER?
You will be shown an order confirmation number on the last page of checkout after you have submitted payment. You will also receive a confirmation email to the email address provided at checkout within 48 hours of order submission.
HOW CAN I TRACK MY ORDER?
When your order ships, you will receive a shipping confirmation email that includes a tracking number. You will be able to click on the tracking number and see where your order is in transit. If you are a registered member, you can also log into your account and access the "Order History" section to see the status of your order. If you'd like to locate your order without logging in, click on the Check Your Order Status link HERE.